Refund Policy

Last updated: August 2026.

7-day no-questions refund

If the filing-prep package doesn’t help you file — the numbers look wrong, a state is missing, the PDF won’t open, or you just changed your mind — email support@iftadone.com within 7 days of purchase and we will issue a full refund within 5 business days through Contra or the original payment method when available.

No exceptions inside 7 days

We honor good-faith refund requests in the first 7 days without asking you to justify them. You do not need to explain why.

After 7 days

Refunds after day 7 are handled case by case. If the package was clearly broken or a rate was wrong at the time we produced your worksheet, we will refund. If you used the output successfully and are asking weeks later without cause, we may decline.

How to request

Reply to the payment receipt email, or email support@iftadone.com with the subject “Refund”. Include the payment reference if you have it. We aim to respond within 2 business days.

Disputes

If we can’t agree, you are free to open a chargeback with your payment provider. We will cooperate with the dispute process and will not retaliate.